Instant Messaging Reference

R. Bridgewater Chcę otrzymywać korespondencję o pozycjach tego autora., Rachel Bridgewater Chcę otrzymywać korespondencję o pozycjach tego autora.

nośnik: druk
liczba stron: 232

2008 - Virtual reference is a vital component in twenty-first century reference service and the time for debate over its virtues and necessity has passed. This book focuses, then, on practical implementation of instant messaging (IM) as one tool for delivering virtual reference service. Targeting...

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Pełny opis produktu: Instant Messaging Reference

Autor:: R. Bridgewater , Rachel Bridgewater
Wydawnictwo:: Chandos Publishing Ltd , 2008
ISBN:: 978-1-84334-357-8
Liczba stron:: 232
Sprawdź inne tytuły:: R. Bridgewater , Rachel Bridgewater

Kategorie:: książki obcojęzyczne > angielskie > informatyka

Virtual reference is a vital component in twenty-first century reference service and the time for debate over its virtues and necessity has passed. This book focuses, then, on practical implementation of instant messaging (IM) as one tool for delivering virtual reference service. Targeting busy practitioners who are looking for comprehensive answers about instant messaging in particular, rather than virtual reference in general, this book addresses questions from the basics of what IM is and how it operates to the more complicated issues such as privacy and security to its future potential as a strong candidate in the virtual reference arena.Key Features: Exclusively focused on instant messaging reference services Provides practical information about starting and running a successful instant messaging reference service Comprehensive - includes significant background information and in-depth discussion of the broader issues raised by instant messaging and instant messaging reference Draws on the authors' experience developing and maintaining an instant messaging reference service Each chapter can be read as a stand-alone essay so readers can focus in on issues of interest The Authors: Rachel Bridgewater is an academic librarian living in Oregon, USA. She is currently the electronic resources librarian at Reed College. Meryl B. Cole worked as a reference librarian at Washington State University Vancouver. Readership: This book is aimed at practitioners in all kinds of libraries. The primary audience are those practitioners who are academic or public librarians interested in starting, improving or expanding Instant Messaging reference service. Library science students, at either the undergraduate or postgraduate level, studying basic reference or virtual reference comprise a secondary market for this book.

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