Delivery
Remember, the total time from placing an order to receipt depends upon the availability of the ordered item. Most items are available within 24 hours and are shipped the next working day.
Remember also that the price of shipping will be added to the value of the items in your Shopping Cart. You will notice the final cost after filling in the form with your personal data, the method of shipping and the form of payment.
Your order will be shipped to the address you have given on the form with your personal data. If you want to send someone a gift, an order will be shipped to the address given in the field: "Data of the person to whom the gift is sent".
Delivery methods and costs:
Delivery in Poland | Merlin.pl Pickup Points | Delivery within EU | Delivery outside EU | Partner pickup pointsDelivery methods in Poland
If chosen products are located in different magazines your order will be divided into two separate shopping carts. Costs of delivery are different for each shopping cart.
Delivery costs in sections BOOKS (KSIĄŻKI), MUSIC (MUZYKA), MOVIES (FILMY)
| Delivery method and timing | Payment method | If the total value of your orders within 180 days is < 200 PLN | If the total value of your orders within 180 days is between 200 PLN and 750 PLN | If the total value of your orders within 180 days is > 750 PLN | |||
|---|---|---|---|---|---|---|---|
| Current order value | Current order value | Current order value | |||||
| < 59 PLN | ≥ 59 PLN | < 59 PLN | ≥ 59 PLN | < 59 PLN | ≥ 59 PLN | ||
| Polish Post economy package* usually 3-5 days on weekdays |
transfer, credit card, PayPal COD (cash on delivery) |
12,50 PLN 17,50 PLN |
6,25 PLN 11,25 PLN |
12,50 PLN 17,50 PLN |
3,75 PLN 8,75 PLN |
6,25 PLN 11,25 PLN |
0,00 PLN 5,00 PLN |
| Polish Post priority package* usually 2 days on weekdays |
transfer, credit card, PayPal COD (cash on delivery) |
14,00 PLN 19,00 PLN |
7,00 PLN 12,00 PLN |
14,00 PLN 19,00 PLN |
4,20 PLN 9,20 PLN |
7,00 PLN 12,00 PLN |
0,00 PLN 5,00 PLN |
| Courier ** next day on weekdays |
transfer, credit card, PayPal COD (cash on delivery) |
11,00 PLN 16,00 PLN |
5,50 PLN 10,50 PLN |
11,00 PLN 16,00 PLN |
3,30 PLN 8,30 PLN |
5,50 PLN 10,50 PLN |
0,00 PLN 5,00 PLN |
| Pickup Points | |||||||
| Merlin.pl pickup points next day on weekdays |
transfer, credit card, PayPal COD (cash on delivery) |
0,00 PLN 0,00 PLN |
0,00 PLN 0,00 PLN |
0,00 PLN 0,00 PLN |
0,00 PLN 0,00 PLN |
0,00 PLN 0,00 PLN |
0,00 PLN 0,00 PLN |
| Złote Szatnie Pickup Points 2 working days |
transfer, credit card, PayPal | 0,00 PLN | 0,00 PLN | 0,00 PLN | 0,00 PLN | 0,00 PLN | 0,00 PLN |
| Mail Boxes Etc. Pickup Points 2 working days |
transfer, credit card, PayPal (cash on delivery) |
0,00 PLN 5,00 PLN |
0,00 PLN 5,00 PLN |
0,00 PLN 5,00 PLN |
0,00 PLN 5,00 PLN |
0,00 PLN 5,00 PLN |
0,00 PLN 5,00 PLN |
| POK Inpost Pickup Points 2 working days |
transfer, credit card, PayPal (cash on delivery) |
0,00 PLN 5,00 PLN |
0,00 PLN 5,00 PLN |
0,00 PLN 5,00 PLN |
0,00 PLN 5,00 PLN |
0,00 PLN 5,00 PLN |
0,00 PLN 5,00 PLN |
| Ruch Pickup Points: Paczka w Ruchu*** 2 working days |
credit card, transfer or PayPal | 8,00 PLN | 4,00 PLN | 8,00 PLN | 2,40 PLN | 4,00 PLN | 0,00 PLN |
| Pickup Points: Paczkomaty 24/7**** 2 working days |
credit card, transfer or PayPal | 6,50 PLN | 3,25 PLN | 6,50 PLN | 1,95 PLN | 3,25 PLN | 0,00 PLN |
Delivery costs in sections MULTIMEDIA, ELEKTRONICS (ELEKTRONIKA), TOYS (ZABAWKI), COSMETICS (KOSMETYKI), FASHION (MODA) and SPORT
| Delivery method and timing | Payment method | If the total value of your orders within 180 days is < 500 PLN | If the total value of your orders within 180 days is between 500 PLN and 750 PLN | If the total value of your orders within 180 days is > 750 PLN | |||
|---|---|---|---|---|---|---|---|
| Current order value | Current order value | Current order value | |||||
| < 199 PLN | ≥ 199 PLN | < 199 PLN | ≥ 199 PLN | < 199 PLN | ≥ 199 PLN | ||
| Polish Post economy package* usually 3-5 days on weekdays |
transfer, credit card, PayPal COD (cash on delivery) |
12,50 PLN 17,50 PLN |
6,25 PLN 11,25 PLN |
12,50 PLN 17,50 PLN |
3,75 PLN 8,75 PLN |
6,25 PLN 11,25 PLN |
0,00 PLN 5,00 PLN |
| Polish Post priority package* usually 2 days on weekdays |
transfer, credit card, PayPal COD (cash on delivery) |
14,00 PLN 19,00 PLN |
7,00 PLN 12,00 PLN |
14,00 PLN 19,00 PLN |
4,20 PLN 9,20 PLN |
7,00 PLN 12,00 PLN |
0,00 PLN 5,00 PLN |
| Courier ** next day on weekdays |
transfer, credit card, PayPal COD (cash on delivery) |
11,00 PLN 16,00 PLN |
5,50 PLN 10,50 PLN |
11,00 PLN 16,00 PLN |
3,30 PLN 8,30 PLN |
5,50 PLN 10,50 PLN |
0,00 PLN 5,00 PLN |
| Pickup Points | |||||||
| Merlin.pl pickup points next day on weekdays |
transfer, credit card, PayPal COD (cash on delivery) |
0,00 PLN 0,00 PLN |
0,00 PLN 0,00 PLN |
0,00 PLN 0,00 PLN |
0,00 PLN 0,00 PLN |
0,00 PLN 0,00 PLN |
0,00 PLN 0,00 PLN |
| Złote Szatnie Pickup Points 2 working days |
transfer, credit card, PayPal | 0,00 PLN | 0,00 PLN | 0,00 PLN | 0,00 PLN | 0,00 PLN | 0,00 PLN |
| Mail Boxes Etc. Pickup Points 2 working days |
transfer, credit card, PayPal (cash on delivery) |
0,00 PLN 5,00 PLN |
0,00 PLN 5,00 PLN |
0,00 PLN 5,00 PLN |
0,00 PLN 5,00 PLN |
0,00 PLN 5,00 PLN |
0,00 PLN 5,00 PLN |
| POK Inpost Pickup Points 2 working days |
transfer, credit card, PayPal (cash on delivery) |
0,00 PLN 5,00 PLN |
0,00 PLN 5,00 PLN |
0,00 PLN 5,00 PLN |
0,00 PLN 5,00 PLN |
0,00 PLN 5,00 PLN |
0,00 PLN 5,00 PLN |
| Ruch Pickup Points: Paczka w Ruchu*** 2 working days |
credit card, transfer or PayPal | 8,00 PLN | 4,00 PLN | 8,00 PLN | 2,40 PLN | 4,00 PLN | 0,00 PLN |
| Pickup Points: Paczkomaty 24/7**** 2 working days |
credit card, transfer or PayPal | 6,50 PLN | 3,25 PLN | 6,50 PLN | 1,95 PLN | 3,25 PLN | 0,00 PLN |
* Orders over 500 PLN are delivered only by courier.
** Choice between couriers is not available. Due to day receipts limit established by delivery companies, Merlin.pl chose it on its own to ensure you the fastest shipment.
*** Option unavailable for products in section: Toys (zabawki) and all orders over 500 PLN.
**** Option unavailable for products in section: Toys (zabawki) and all orders over 500 PLN. To pick up your order please show your ID or signed letter of authority and order's number. It is not possible to lodge a complaint or return the item in Ruch pickup points.
Merlin.pl Pickup Points
Cost of delivery to Pickup Point - 0 PLN
Delivery Time - next day on weekdays
Pickup Point Warszawa-Centrum
ul. Waryńskiego 26
Mon-Fri 11:00 - 19:00, Sat 10:00 - 14:00
Tel. +48 (22) 622 30 83, +48 (22) 622 38 58
Pickup Point Warszawa-Centrum
ul. Złota 61
Mon-Fri 11:00 - 19:00, Sat 10:00 - 14:00
Tel. +48 (22) 654 28 45
Pickup Point Piaseczno
ul. Geodetów 156
Mon-Fri 09:00 - 17:00
Tel. +48 (22) 702 80 37
Pickup Point Warszawa-Ursynów
Al. KEN 83
Mon-Fri 11:30 - 19:30, Sat 10:00 - 14:00
Tel. +48 (22) 403 80 01
Pickup Point Warszawa-Mokotów
ul. Postępu 13
Mon-Fri 11:00 - 19:00
Tel. +48 (22) 321 91 72
Złote Szatnie Pickup Points
Cost of delivery to Pickup Point:
- credit card, transfer or PayPal - 0 PLN
Delivery Time - 2 working days
You may pick up your order within 7 days. Unclaimed order will be canceled.
It is not possible to lodge a complaint or return the item in Złote Szatnie pickup points.
Kraków
Galeria Krakowska, Pawia 5
Open: Mon - Sat 09:00 - 22:00, Sun 09:00 - 21:00
Tel. +48 (12) 628 00 40
To pick up your order please show your ID or signed letter of authority and order's number.
Mail Boxes Etc Pickup Points
Cost of delivery to Pickup Point:
- credit card, transfer or PayPal - 0 PLN
- cash on delivery - 5 PLN
Delivery Time - 2 working days
You may pick up your order within 7 days. Unclaimed order will be canceled.
It is not possible to lodge a complaint or return the item in Mail Boxes Etc pickup points.
Kraków
ul. Pilotów 2
Open: Mon - Fri 09:00 - 18:00
Tel. +48 (12) 290 05 35
Poznań
ul. Głogowska 16
Open: Mon - Fri 09:00 - 17:00
Tel. +48 (61) 866 64 57
Wrocław
Sikorskiego 9
Open: Mon - Fri 09:00 - 18:00
Tel. +48 (71) 349 22 35
To pick up your order please show your ID or signed letter of authority and order's number.
POK Inpost Warszawa Grochów Pickup Points
Cost of delivery to Pickup Point:
- credit card, transfer or PayPal - 0 PLN
- cash on delivery - 5 PLN
Delivery Time - 2 working days
You may pick up your order within 7 days. Unclaimed order will be canceled.
It is not possible to lodge a complaint or return the item in POK Inpost Warszawa Grochów pickup points.
Warszawa
ul. Czapelska 30
Open: Mon - Fri 08:30 - 18:00
To pick up your order please show your ID or signed letter of authority and order's number.
Ruch Pickup Points - Paczka w Ruchu
Cost of delivery to Pickup Point:
- credit card, transfer or PayPal - 8 PLN
Delivery Time - 2 working days
You may pick up your order within 5 days. Unclaimed order will be canceled. It is not possible to lodge a complaint or return the item in Ruch pickup points.
Paczkomaty 24/7
Cost of delivery to Pickup Point:
- credit card, transfer or PayPal - 6,50 PLN
Delivery Time - 2 working days
You may pick up your order after receiving an e-mail or sms from InPost with confirmation of delivery within 3 days. During next 10 days your order will be waiting in the nearest InPost branch office. Unclaimed order will be canceled.
Delivery within European Union
Delivery within European Union: (countries: Austria, Belgium, Bulgaria, Czech Republic, Denmark, Estonia, Finland, France, Greece, Spain, Netherlands, Ireland, Lithuania, Luxembourg, Latvia, Germany, Portugal, Romania, Slovakia, Slovenia, Sweden, Hungary, United Kingdom, Italy) Delivery terms for European Union do not consider dependent territories and autonomic cities which are exempt from EU customs policy: FINLAND - Aland Islands, FRANCE - French Gujana, Gwadelupa, Martynika, Reunion, GREECE - Gora Athos, SPAIN - Ceuta, Melilla, Canary Island, Tenerife, Germany - Helgoland Island, Buesingen territory, ITALY - Campione d'Italia, Livigno, Lugano Lake.
Does not apply to Malta and Cyprus, which are charged as for Delivery outside EU.
The total shipping cost depends on the number of items ordered. It is the sum of basic charge plus additional charges per item.
| Method of shipping | Time of shipping | The total price of shipping | |
|---|---|---|---|
| Basic charge of the package | Additional charge per item | ||
| Regular post | 10 working days | 20 PLN | plus 8 PLN per item (except CDs) plus 4 PLN per every CD |
| Courier | 2 - 5 working days | 20 PLN | plus 6 PLN per item (except CDs) plus 4 PLN per every CD |
Delivery outside European Union
| Method of shipping | Time of shipping | The total price of shipping | |
|---|---|---|---|
| Basic charge of the package | Additional charge per item | ||
| Regular post | 2 - 6 weeks | 20 PLN | plus 10 PLN per item (except CDs)
plus 4 PLN per every CD |
| Priority post | 7 - 14 working days | 20 PLN | plus 22 PLN per item (except CDs)
plus 8 PLN per every CD |
| Courier "Pocztex" | 2 - 4 working days | 120 PLN | plus 22 PLN per item (except CDs)
plus 6 PLN per every CD |
Option unavailable for products in sections: Toys (zabawki), Cosmetics (Kosmetyki) and Electronics (Elektronika).
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