A comprehensive guide and reference for students and professional people alike. Everyone dealing with commercial correspondence will benefit from the impressive scope and practical approach of this handbook. Through hundreds of clearly presented examples it provides the basic for almost any commercial letter an any topic. No other book covers so much. It features every form of correspondence the user is likely to encounter, such as telexes, waybills, invoices, email messages, and many more. Topics include enquiries, payments, banking, insurance, and personnel appointments.